Cancellation Policy  

Ecomwave Creations Private Limited ("we," "our," "us") oversees cartistry to ensure we serve and help the users ("you," "your"). Fashion choices evolve - and so might your cart. If you have a change of heart before your item moves into final processing, you may cancel the order. We honour cancellations during the early preparation stage but once the garment is ready for shipment, the window closes. Cancellations help reduce fashion waste, and we handle each one with attention. Please act quickly to allow room for others to access our limited styles. 

How to Cancel Gracefully 

  • Log in using your registered account details 
     
  • Navigate to your personal dashboard or ‘My Orders’ 
     
  • Select the item you wish to cancel from the list 
     
  • Tap the ‘Cancel’ option beside the relevant item 
     
  • Share a short reason (optional but appreciated) 
     
  • Submit the cancellation request 
     
  • Await an update from our team regarding the approval 
     

The Uncancellable Edit 
Certain items are produced with special care, made just for you - and not eligible for cancellation. This is to protect the craftsmanship and commitment behind each handpicked piece. Items already processed for dispatch may also be excluded from cancellation. We encourage thoughtful selection when ordering such statement pieces. 

Policy for Exclusive Picks 

Some garments are part of exclusive releases or limited seasonal drops, where quick decisions are essential. 

  • These items cannot be cancelled once the order is confirmed 
     
  • Altered or custom-fit pieces also fall under this bracket 
     
  • Flash sale or clearance items are often final purchase 

    We advise reviewing measurements and descriptions thoroughly 
     
  • Our support team is here to assist before you check out 
     
  • If unsure, reach out - we love helping you pick the perfect piece 
     
  • Exclusivity is best respected with clarity and commitment 
     

Refunds for Cancelled Orders 
When a cancellation is accepted, the corresponding refund process will be initiated. You’ll receive a notification confirming the same. Refunds are directed to the original mode of payment after internal verification. Processing times can differ slightly based on banking channels. Every step is handled with accuracy to ensure your experience stays smooth and trustworthy. 

Tailoring Policy Updates 
Just like trends, our policy may shift with time. Any refinements or changes to this cancellation policy will be updated right here. We suggest checking this page occasionally to stay informed. While the essence remains fairness and fashion-forward thinking, small edits may be made for clarity or service upgrades. You’re always welcome to reach out with queries regarding any changes. 

E-Mail : - ecomwavecreationspvtltd7@gmail.com, ecomwavecreationsauthorizes@gmail.com